We are committed to protecting your privacy and securing the Information, by ensuring high standards of data security, employing best practices for data protection, and complying with applicable laws and regulations in respect of your Information.
In order to operate the Platform, the Company is required to collect, store, or use the Information so collected which shall include the User Data, the operating system and browser used by you, the Internet Protocol address of your computer and page interaction information. By accessing the Platform, you consent to such data collection by the Company. Such information shall be collected in an aggregate form without identifying you separately. The Company uses such Information to track user trends and gather demographic information. As such Information does not identify you personally, the Company may use and disclose such Information for any purpose
If you wish to avail the Services, the Company shall collect the following additional Information, including but not limited to personal information such as your name, address, date of birth, telephone number, e-mail address, proof of identity, and any financial information including user transaction data, credit card details, debit card details, bank account details, account information and know your customer documents as required under any regulations enacted by the Reserve Bank of India. If you chose not to provide the Information to the Company or wish to delete the Information already provided, then you shall no longer be eligible to access the Platform and avail the Services.
The Company collects such Information:
To facilitate your use of the Platform and Services;
To understand your preferences and personalise the Services provided to you;
To keep you informed of important information regarding the Platform and Services; and
To keep the Platform and Services secured.
The Company will not sell or offer your Information to any third-parties, for any reason. However, we may be required to disclose Information to governmental and regulatory authorities, our business partners including financial institutions, our employees, affiliates, advisors, service providers, merchants and internal administrators who will be subject to strict confidentiality obligations, and to any third parties who acquire our assets or business and as required to provide the Services to you.
We do not share your Information with any other third parties except, and only to the extent necessary, with parties such as our merchants, partners and any other third parties with which we have entered into agreements in order to provide you with our Services. Our access to your Information is limited only for the purposes of providing our Services to you or as required under the law
In the event of any disclosure of your Information, including in the case of any disclosures to governmental and regulatory authorities or any third-parties who acquire our assets or business, we will endeavour to disclose such limited Information as may be necessary.
We will be required to retain your Information for the purposes of complying with legal obligations or for settling any claims or grievances. In every case, we will endeavour to retain only such Information which is required and necessary for such purposes, and for such duration until the purposes are met or are no longer applicable. Upon a specific written request, we will delete your Information within a reasonable amount of time, subject to the requirements set out herein, and subject to any back-ups that we may be required to preserve for complying with statutory and contractual obligations. If owing to any compliances with statutory and contractual obligations, we are unable to delete your Information, we shall mask your Information using reasonable safeguards as per standard industry practices and applicable law.
In order to protect and secure your Information against theft, loss and unauthorized access, the Company uses reasonable safeguards as per standard industry practices and applicable law. However, cyberattacks and data security risks are always subject to continuous development and improvement, and we do not take any liability or responsibility for any hacking, viruses, or other issues resulting in the loss of your Information. You understand that you are responsible for any actions not attributable to the Company which result in a breach of your Information, including use of any unauthorized or modified software or hardware for accessing the Platform, any inaccuracy or delay in updating the Information, or sharing of any credentials or Information with any other person.
The Company may be required to send you updates and information relating to your use of the Platform and the Services, and you hereby provide your consent to receiving such communications at the phone number, email address, or address provided by you. The Company may additionally contact you to update you on any offers, benefits, rewards and marketing material relating to new products and services launched by the Company or its service partners.
The Platform may contain links to third party sites that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
You agree that the Company shall not be liable or responsible for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to, damages for loss of opportunity, profits, goodwill, use, data, information, details or other intangible losses (even if the Company has been advised of the possibility of such damages), resulting from (i) the use or the inability to use the Platform or the Services; (ii) unauthorized access to or alteration of your Information; (iii) failure or delay in providing the Services or access to the Platform; (iv) any performance or non-performance by the Company; (v) any damages to your property as the result of your use of the Platform; and (vi) server failure or otherwise
If you would like to provide any feedback or have any questions about this Policy or your dealings with our Platform, you can contact us at firstname.lastname@example.org. In order to address any grievances or concerns you may have in relation to your use of our Platform or Services, please contact our Grievance Officer at the contact details provided below:
GRIEVANCE CUM NODAL OFFICER
BIGITAL TECHNOLOGIES PVT LTD
ADDRESS: B 102, Rustomjee Central Park, Andheri Kurla Road, Andheri (East), Mumbai - 400 093