Documents required for Payment Gateway

Get help with the documents required and onboarding compliance tips for Nimbbl checkout with multiple payment gateway aggregators.

Document list for Nimbbl checkout services

Please find the list of documents required as per your business entity

Documents required For Private Limited/Public Limited

  • Proof for Business ID - Certificate of Incorporation
  • Proof of Business Existence - Company PAN
  • Proof of Business working - Current account statement for the last three months or whichever amount of time from the activation of the account. OR a cancelled cheque copy
  • Proof of Identity of Business Owners and Authorized Signatory: Government approved Authorized Signatory identity proof (Like Aadhar card/Voter Card/DL/Passport etc.)
  • Board Resolution / Authorisation Letter for the Signing Authority duly signed and stamped by at least two Directors / Trustee /Members
  • FSSAI Certificate for any food-related business

In addition to the above list for Private Limited/Public Limited, Trust/Society would require the following documents

  • Form 80G
  • Form 12A
  • Society Registration Certificate
  • Trust Act Certificate issued by Government for Trust
  • Proof for Business ID - Any one of these - Sales Tax Registration OR VAT Registration OR Shops and Establishments Certificate OR Trade License, TIN
  • Proof of Business working - Current account statement for three months or whichever amount of time from the activation of the account
  • Proof of Identity of Business Owners - PAN Card of the authorized signatory
  • Proof of address of Business Owners - Government approved Identity and address Proof of Proprietor (Like personal Aadhar card/Voter Card/DL/Passport.)
  • GST Document or Declaration of GST Non-Enrolment (if turnover more than ₹20 lacs)
  • Proof of Business Identity - Any one of these Sales Tax Registration OR VAT /TIN Registration OR Shops and Establishments Certificate OR Trade License
  • Proof of Business Existence - Company PAN
  • Proof of Business working - Current account statement for the last three months or whichever amount of time from the activation of the account. OR a cancelled cheque copy
  • Proof of Identity of Business Owners and Authorized Signatory: Government approved Authorized Signatory identity proof (Like Aadhar card/Voter Card/DL/Passport etc.)
  • Authorization letter for the Signing Authority duly signed and stamped by at least two partners
  • Partnership Deed/ LLP Deed
  • Business Registration Proof: Trust Reg Cert/Notarized copy of the Trust Deed
  • Business PAN: PAN Card in the name of the registered NGO
  • 3 months bank account statements in the name of the registered business
  • Both sides of Passport/Aadhaar/Election Id Card/DL of the Authorized Signatory
  • Form 80G (Issued by the Income Tax Dept)
  • FCRA registration certificate (If accepting foreign donations)
  • Trust Registration Certificate(if the university is operated under a Trust)
  • The affiliation certificate will work
  • PAN Card of the university
  • Cancelled Cheque
  • Address proof of authorised signatory of the university
  • PAN of authorised signatory

Standard guidelines to be followed for every document:

  • All documents need to be signed and stamped by an authorized signatory
  • Documents uploaded should be clear and valid
  • Supported formats for documents are JPG, PNG, PDF
  • Photo should be taken from the front and information should be visible clearly
  • Documents should not be handwritten

**Your data is safe and secure & will only be utilized to onboard payment gateway partners. For more details, check our privacy policy here

Onboarding Checklist for accepting online payments

Here’s a quick guide to help you with risk and compliance approvals during your onboarding process as per the RBI guidelines here

  1. About Us

    This page must include all your business details, most importantly those listed below:

    1. Mission statement
    2. A brief company description
    3. Corporate history
      This page should state why people must buy your product or get this service from you. What is it that sets you apart? You can share your brand/company story, talk about founders and your values.

  2. Make sure you include all the relevant details, including

    1. Your business phone number and email id
    2. A short contact form using fields that’ll help you understand who’s contacting you
    3. Easy to find, so that a visitor can instantly get in touch should they need to
    4. Explain why someone should contact you, and describe how you can help solve your visitors’ problems
    5. If available, add links to your social media accounts like Twitter, Facebook, Instagram, and LinkedIn to give visitors a way to engage with you

  3. The ideal catalogue is a good mix of all the below-mentioned points:

    1. Showcase products and services in a visually appealing way
    2. Product image
    3. Product description
    4. Product pricing

  4. A privacy policy is a statement that indicates a firm’s or website’s policy on receiving and releasing information about a visitor. It needs to be clear and straightforward.

    1. Personal data - reveal the types of personal data your site or app collects and how it is collected
    2. How and why you use the information - explain to your users how this data collection can benefit them and how it is used by your business
    3. Whether you distribute their personal data to anyone else and under what conditions you do. Explain the rights of the users

  5. Your customers must be able to view and follow the listed terms and conditions.

    1. Make consumers accept the TnC agreement at sign up or log in
    2. If you entertain advertisements from third parties, you should disclose those relationships even if you are not paid for them
    3. Subscription services (like SaaS apps) must incorporate payment terms in their Terms & Conditions
    4. The termination clause contains your capacity to administer the Terms & Conditions

  6. The following vital information must be included in your policy:

    1. How can a customer initiate a return?
    2. In how many days do customers have to initiate a return to get it?
    3. Terms of returns (must be unworn, in original packaging, etc.)
    4. Limitations on returnable items (no returns on software or undergarments, etc.)
    5. What form do you provide a refund in (the primary mode of payment, store credit only, etc.)
    6. If you or the customer pays return shipping costs
    7. If you have any restocking or other fees, you deduct from refunds

Restricted Business List

Here is a common list of sites restricted by payment service providers. There might be more sites apart from the ones mentioned below that are restricted by payment service providers. For more details, reach out to the payment service provider.

  • Adult goods and services which includes pornography and other sexually suggestive materials (including literature, imagery and other media); escort or prostitution services
  • Alcohol which includes Alcohol or alcoholic beverages such as beer, liquor, wine, or champagne
  • Body parts which includes organs or other body parts
  • Bulk marketing tools which include email lists, software, or other products enabling unsolicited email messages (spam).
  • Cable descramblers and black boxes which include devices intended to obtain cable and satellite signals for free.
  • Child pornography which includes pornographic materials involving minors
  • Chit Fund, Credit societies and Lottery, Raffles
  • Copyright unlocking devices which includes Mod chips or other devices designed to circumvent copyright protection
  • Copyrighted media which includes unauthorized copies of books, music, movies, and other licensed or protected materials; Copyright infringing merchandise
  • Copyrighted software which includes unauthorized copies of software, video games and other licensed or protected materials, including OEM or bundled software
  • Counterfeit and unauthorized goods which includes replicas or imitations of designer goods; items without a celebrity endorsement that would normally require such an association; fake autographs, counterfeit stamps, and other potentially unauthorized goods
  • Cryptocurrency Trading
  • Drugs and drug paraphernalia which includes hallucinogenic substances, illegal drugs and drug accessories, including herbal drugs like salvia and magic mushrooms
  • Endangered species which includes plants, animals or other organisms (including product derivatives) in danger of extinction
  • Government IDs or documents which includes fake IDs, passports, diplomas, and noble titles
  • Hacking and cracking materials which includes manuals, how-to guides, information, or equipment enabling illegal access to software, servers, websites, or other protected property
  • Home based earning scheme
  • Illegal goods which includes materials, products, or information promoting illegal goods or enabling illegal acts
  • Matrix sites or sites using matrix scheme approach/Ponzi/Pyramid schemes
  • Miracle cures which includes unsubstantiated cures, remedies or other items marketed as quick health fixes
  • Offensive goods which includes literature, products or other materials that:
    1. Defame or slander any person or groups of people based on race, ethnicity, national origin, religion, sex, or other factors
    2. Encourage or incite violent acts
    3. Promote intolerance or hatred
  • Offensive goods, crime which includes crime scene photos or items, such as personal belongings, associated with criminals
  • Political Parties; Politically related payments (donations for a party)
  • Products labelled as "tester," "not for retail sale," or "not intended for resale"
  • Pyrotechnic devices and hazardous materials which include fireworks and related goods; toxic, flammable, and radioactive materials and substances.
  • Tobacco and cigarettes which includes cigars, chewing tobacco, and related products. Electronic cigarettes (e-cigarettes)
  • Weapons which includes firearms, ammunition, knives, brass knuckles, gun parts, and other armaments
  • Any product or service which is not in compliance with all applicable laws and regulations whether federal, state, local, or international including the laws of India.

FAQs

Got more questions?
What are the conditions to get a payment gateway?
Payment gateway documentation varies with your business entity type. At Nimbbl, we get your approvals from multiple payment gateway aggregators. This saves you the time and effort in sharing the same documents across multiple aggregators.
While sharing documents to get a payment gateway, broadly, two things need to be taken care of: 1. Provide proper documentation as listed. 2. Website/app with updated policy and mandatory pages
GST is not mandatory if your annual business turnover is less than ₹20 lakhs.
Got more questions?
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