Frequently asked questions

Frequently asked questions

  • About Nimbbl

    • What is Nimbbl?
    Why should I choose Nimbbl for my online business?
    Who are the people behind Nimbbl?
    What is the difference between Nimbbl and a payment gateway?
    • What is Nimbbl?
    Why should I choose Nimbbl for my online business?
    Who are the people behind Nimbbl?
    What is the difference between Nimbbl and a payment gateway?
  • Getting Started

    • How can I get a payment gateway?
    What are the payment modes available on Nimbbl?
    Which payment gateway service providers are supported on Nimbbl?
    What are the documents required for integration?
    How long does it take to go live with Nimbbl?
    Can I integrate Nimbbl without a developer?
    • How can I get a payment gateway?
    What are the payment modes available on Nimbbl?
    Which payment gateway service providers are supported on Nimbbl?
    What are the documents required for integration?
    How long does it take to go live with Nimbbl?
    Can I integrate Nimbbl without a developer?
  • International Payments

    • How can I start accepting international payments with Nimbbl?
    What are the documents required for international payments?
    How long does it take to activate the international payment acceptance via Nimbbl?
    What currencies does Nimbbl support for international payments?
    Does Nimbbl support Dynamic Currency Conversion (DCC)?
    • How can I start accepting international payments with Nimbbl?
    What are the documents required for international payments?
    How long does it take to activate the international payment acceptance via Nimbbl?
    What currencies does Nimbbl support for international payments?
    Does Nimbbl support Dynamic Currency Conversion (DCC)?
  • Integrations

    • What are the steps to integrate the payment gateway on my website?
    Is payment gateway integration available for Android & iOS apps?
    How long does it take to activate the international payment acceptance via Nimbbl?
    What is the Standard Checkout integration flow?
    • What are the steps to integrate the payment gateway on my website?
    Is payment gateway integration available for Android & iOS apps?
    How long does it take to activate the international payment acceptance via Nimbbl?
    What is the Standard Checkout integration flow?
  • Settlements and Pricing

    • What is the role of Nimbbl?
    Does Nimbbl support refunds?
    Who will provide the tax invoice and tax certificates?
    Is customized pricing available for integrating the payment gateway?
    • What is the role of Nimbbl?
    Does Nimbbl support refunds?
    Who will provide the tax invoice and tax certificates?
    Is customized pricing available for integrating the payment gateway?
  • Partner Program

    • How much will I earn by referring Nimbbl?
    When will the referral payout happen?
    What are the documents required to become a Nimbbl partner and get the payout?
    Is customised pricing available for integrating with Nimbbl?
    • How much will I earn by referring Nimbbl?
    When will the referral payout happen?
    What are the documents required to become a Nimbbl partner and get the payout?
    Is customised pricing available for integrating with Nimbbl?
  • Orders

    • How do I view the status of my order?
    How to find status of an Order ID?
    How do I export Orders?
    How can I view the list of Transactions linked to a particular Order?
    How can I view list of items under a particular Order?
    • How do I view the status of my order?
    How to find status of an Order ID?
    How do I export Orders?
    How can I view the list of Transactions linked to a particular Order?
    How can I view list of items under a particular Order?
  • Transactions

    • How do I view the status of the transaction?
    How to find status of a Transaction ID?
    How do I export transactions?
    How do I initiate refunds for a particular transaction?
    • How do I view the status of the transaction?
    How to find status of a Transaction ID?
    How do I export transactions?
    How do I initiate refunds for a particular transaction?
  • Settlements

    • How do I search for a specific transaction?
    What data can I export from the Command Center?
    Can I manage multiple sub-merchants from one account?
    • How do I search for a specific transaction?
    What data can I export from the Command Center?
    Can I manage multiple sub-merchants from one account?
  • Refunds

    • How do I view the status of my refunds?
    Why is the status of the refund pending?
    How to find refund status for a Transaction ID?
    How do I initiate a refund?
    • How do I view the status of my refunds?
    Why is the status of the refund pending?
    How to find refund status for a Transaction ID?
    How do I initiate a refund?
  • Developer Webhooks

    • How do I add new Webhooks?
    How do I edit an existing Webhook URL?
    How do I delete a Webhook?
    • How do I add new Webhooks?
    How do I edit an existing Webhook URL?
    How do I delete a Webhook?
  • Developer - API Keys

    • I cannot view my production credentials. Where can I access the production API keys?
    How do I generate new API keys?
    • I cannot view my production credentials. Where can I access the production API keys?
    How do I generate new API keys?
  • Customers

    • How do I view a customer's shipping address?
    • How do I view a customer's shipping address?
  • Account

    • How do I set a new password?
    How do I change my login email id?
    How do I change the phone number linked to Nimbbl account?
    • How do I set a new password?
    How do I change my login email id?
    How do I change the phone number linked to Nimbbl account?

Onboarding Guide

Onboarding Guide

Discover the documentation requirements for a smooth onboarding experience

Discover the documentation requirements for a smooth onboarding experience